Exchanges and Refunds

We adhere to the DSR (Distance Selling Regulations) and are happy to exchange or refund any item within 14 days of receipt. This is provided it is returned in the original condition (with all original packaging) along with a note explaining the reason for the return.

Paypal refunds: If we are refunding via paypal, it will appear as a credit aganst the original payment made for this item NOT as a new payment received.

Please note that as buyers are responsible for the return postage, we strongly recommend obtaing a proof of posage (free from UK post offices).

We are here to help. Please contact us to discuss any issues relating to your purchase.

Contact Tel: 01983 567177 Office hours 9.00 - 5.00 Mon-Fri
Email:         onlinesales@thehighstreetoutlet.co.uk


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